Highlights
- Verizon service disruptions were reported in major U.S. cities.
- iPhone users report seeing the SOS symbol, allowing emergency calls.
- Verizon has yet to provide an official statement on the outages.
- Emergency calls can still be made even without regular service.
- Customers are urged to check network status via Verizon’s support channels.
Verizon users across the United States are experiencing widespread service disruptions, particularly in major cities like Chicago, Phoenix, New York City, and Denver.
Reports began flooding Downdetector.com on the morning of Monday, September 30, with thousands of users indicating issues with their cell service.
iPhone users have noticed an SOS symbol where their cell service bars would normally be. According to Apple Support, this SOS mode allows users to make emergency calls even when they are disconnected from their regular network.
The feature ensures that users can still contact first responders in case of emergencies, despite the loss of regular network service.
Verizon has not yet addressed the situation publicly, leaving many customers frustrated. The company’s website allows users to check the status of their network, and customers are encouraged to monitor updates through official channels.
Those experiencing ongoing issues can contact Verizon Support for troubleshooting assistance. If the network problem persists even after the outage is resolved, iPhone users may need to reach out to Apple Support for additional help.
